Received the Wrong Item

If we’ve sent you something you didn’t order, we will get the correct item to you for free within 30 days of delivery. Simply visit your order to get started.

Wrong Item Policy:

You must contact us about receiving the wrong item within 30 days of the delivery date to qualify for a resolution. We offer multiple solutions when your order is not right. To help make your order perfect, we may require a photo and/or for the original item to be returned when providing a resolution. If you are instructed to return the original item and it is not received at our Returns Center, we reserve the right to reverse the refund or charge for a replacement unit. We reserve the right to refuse to service any wrong item reported more than 30 days after the delivery date.

We apologize for your less than perfect experience.